Support Services
If you have a question. about Computer Services and its services, start by calling the Support Center at 593-1222. The hours are 8:00 a.m. to 5:00 p.m. weekdays with the main offices located on the first floor of the Computer Services Center. The Support Center provides general technical and software information, consulting and referral to Ohio University faculty, staff and students.

For a list of supported products, software available through Computer Services, on-line documentation, other helpful information, go to the following URL: http://technology.ohio.edu/
Test Score Services are provided by the Test Score Office, 117 Computer Services Center (593-1010). This office provides optical scanning and analysis of standard NCS answer sheets used for exams, instructor/course evaluations and research.
Computer Services offers classes to graduate students as well as faculty and staff on statistical software (including SPSS and SAS) and OAK e-mail. Classes are free of charge but enrollment is limited.

- University College
David Descutner , Dean
140 Chubb Hall
593-1935
University College oversees the undergraduate general education program or the part of the curriculum that is common to all undergraduates' programs. The General Education program has three "Tiers," ranging from writing and quantitative skills, Tier I, through breadth of knowledge, Tier II, to a synthesizing senior seminar, Tier III. Many teaching associates teach or assist in teaching Tier I or Tier II classes.
University College includes several units dedicated to enhancing learning and teaching outcomes:Academic Advancement Center (AAC). The AAC offers many services for students (including writing, tutoring, tutoring referral, consultations about study skills, courses and a computer learning lab) while the Centers fot Teaching and Writing Excellence (CTE and CWE) offer many programs for faculty and teaching assistants (including individual consultation regarding classroom teaching; see listing later in this guide).
University College also serves students who explore the University's options before selecting a major and those who change majors. It offers extensive advising about academic directions and options. You may encourage students with questions about the direction of their academic program to the College. You may also look to the College for training and support of advisors and the advising process (contact Laura Chapman at 593-1935).
University College sponsors and provides administrative support for the Outstanding Graduate Teaching Associate Teaching Award program, which allows under graduate students to recognize outstanding graduate teaching associates. Four graduate associates are chosen each year; the award includes a $500 honorarium.
Library Instruction Information for Teaching Associates
Who needs it?
All students can benefit from some form of library instruction, and most especially those who are new to doing research at Ohio University.
What is Library Instruction?
Library instruction is a skills-based approach to helping students become lifelong learners. In the short run, library instruction may help them become more effective researchers. One or more of the following eight principles is at the heart of every library instruction session, and every graduating student of Ohio University should be a master of all eight of the principles.

1. Define and articulate an information need.
2. Identify and select appropriate information sources.
3. Develop and use search strategies.
4. Locate and retrieve relevant information.
5. Evaluate the information retrieved.
6. Organize and synthesize information effectively.
7. Recognize the economic, legal, social and ethical issues of access to and use of information.
8. Recognize the unique characteristics of the body of knowledge within a specific discipline.

Why do students need it?
Although most students have had some training in library use, many of them . . .
-are unfamiliar with large academic libraries
- have no concept of how to design an effective search strategy
-need an introduction to ALICE, our online computer system, an d to the OhioLINK system
-can benefit greatly from learning how to use electronic databases
-don't know how to choose appropriate indexes and abstracts
-cannot effectively use web search tools such as Yahoo or Hotbot
When should it be given?
Library instruction is most effective when a student has a specific library-related assignment for a class. Library instruction outside of such a context tends to be quickly forgotten.
Where can it be given?
Alden Library has three classrooms, all on the third floor, which are used for library instruction:
Library Learning Lab (Alden 318):
Located just outside the Reserve Room on the 3rd Floor. This Library Learning Lab has a thirteen workstations which are connected to ALICE, SearchNet databases, OhioLINK, and the World Wide Web. Since each workstation has two chairs, we can provide hands-on instruction in this room for classes of 20-25 students. An LCD projector allows the instructor to demonstrate search techniques with large-screen viewing.
Library Learning Lab (Alden 323):
Located just outside the Health Sciences Department on the 3rd floor, the Library Learning Lab has a fifteen workstations which are connected to ALICE, SearchNet databases, OhioLINK, and the World Wide Web. Each workstation has one chair, so we can provide hands-on instruction in this room for classes of 15 students or less. An LCD projector allows the instructor to demonstrate search techniques with large-screen viewing.
Friends of the Library Room (Alden 319)
Located between the two Library Learning Labs. The Friends Room can seat 60 to 70 students fairly reasonably, more in a pinch. Like the Library Learning Labs, it has a projection system for computer screens or videos, but it does not allow for hands-on instruction.

Additionally, Library staff members are ready and willing to do presentations in your classroom or lecture hall. For "live" demonstration of searching systems and techniques, the room should be e quipped with appropriate computing and network facilities.
Types of Library Instruction
The Ohio University Libraries offer a wide variety of materials and services designed to help students and faculty use the Library most effectively. If you have any questions about the Library Instruction program, please contact Instructional Librarian Andrew Stuart at 593-2698 or e-mail at stuarta@ohiou.edu.
Course-Related Instruction
All professional librarians serve as bibliographers for one or more fields of study and are available to present seminars on advanced research sources for graduate and upper-division classes. They can acquaint students with both electronic and printed resources, and research methods for their fields. For the name of the bibliographer for your department go to: http://www.library.ohiou.edu/libinfo/staff/bibliographers.htm.
Research Project Clinics
These sessions are half-hour appointments where a student can get individualized research help from a librarian. The clinics are held the 4th through 8th weeks of each quarter at specified times. To see a schedule of clinics, or to have your students sign up for one, go to: http://www.library.ohiou.edu/libinfo/depts/refdept/bi/rpc.htm.
Reference Service
Walk-in reference service is provided in all public service areas of the Library. The Reference Department on the 4th floor can answer specific questions; provide general assistance with research topics; help in the use of indexes, subject headings, the use of ALICE, etc.; explain how to use reference works; and suggest additional information resources. Other public service departments provide similar types of assistance in their areas.
Workshops
From time to time the Library sponsors workshops for faculty and students on a variety of topics. For news of upcoming workshops, watch for announcements or contact Instructional Librarian Andrew Stuart at 593-2698 or e-mail at stuarta@ohiou.edu.
Printed Materials
We have printed materials on many aspects of library use, including:
-A floor plan of Alden Library
-Information sheets on library departments and services
-Guides to using ALICE and OhioLINK
-Quick Reference Guides on electronic databases
-General brochures on t he University Libraries, OhioLINK, etc.
Consultation
Library assignments can become frustrating to students if the materials are not available when needed or if the assignments are poorly designed or out of date. Librarians are happy to work with faculty in devising assignments that will best meet the needs of a particular course and, at the same time, most fruitfully exploit the Library's resources.
Library assignments can become frustrating to students if the materials are not available when needed or if the assignments are poorly designed or out of date. Librarians are happy to work with faculty in devising assignments that will best meet the needs of a particular course and, at the same time, most fruitfully exploit the Library's resources.
Tips for Better Library Assignments
-Don't assume that your students already have the necessary skills to complete your assignment effectively.
-Request library instruction for your classes, if needed. Call Instructional Librarian Andrew Stuart at 593-2698 or e-mail at stuarta@ohiou.edu.. Advance notice of at least one week is preferred.
-Update your assignments to keep pace with the ever-changing research environment.
-Avoid the "Mob Scene"! When an entire class comes to the Library to look for one book or article, the result is chaos, confusion, and frustration. If an entire class will be using a few titles, put these on reserve in the Reserve Room.
-Be sure that the Library actually owns the materials you are assigning.
-Provide students with resource lists -- complete with call numbers and accurate titles- which will give them specific information sources for a particular assignment.
- Inform the Reference Department or other departments in advance of the assignment so that staff members can ensure availability of materials and provide the best possible service.
-Consider alternatives to the traditional term paper assignment. Possibilities include comparison of scholarly and non-scholarly treatments of the same topic, annotated bibliographies, writing abstracts of journal articles, preparation of subject guides to specialized fields, and others. We'll be glad to work with you to devise new types of assignments.
Internet/World Wide Web-Based Assignments
Many resources are available through our web pages: http://www.library.ohiou.edu

-Provide the students with the appropriate URLs.
-Check that these URLs are still working shortly before you make the assignment.
-Give advice on evaluating the authority of the site: who maintains it, how timely and reliable the information is, etc.
-Inform the library about your assignment, so that we can be prepared to help your students.

 
Research and Technology Center 105
593-2857
The Office of Research and Sponsored Programs (ORSP) assists faculty, students and staff submit applications to external funding agencies. In addition ORSP provides access to information on hundreds of funding agencies. Using a GOPHER-based funding database called SPIN, you can conduct an on-line search of over 5,000 programs offered by public and private agencies, associations and foundations which support scholarship, research and creative activity. You select a keyword from the SPIN thesaurus and the program gives you the funding agencies that are potential sponsors.
The Vice President for Research office and Environmental Health and Safety are responsible for insuring that all research conducted at Ohio University (funded or unfunded) is in compliance with federal and state regulations. Call the Office of Research and Compliance (593-0664) and the staff will direct you to the appropriate office for information. Research protocol guidelines and application materials will be sent to you for completion or can be found on-line at: http://www.ohio.edu/research/compliance or http://www-ehs.hudson.ohiou.edu. Committees composed of faculty, staff and students are convened each year to review research protocols in all these areas. If you have questions concerning intellectual property, patents, or technology transfer, , call for information, 593-1818.
Cynthia K. King, director
101 Alden Library
593-2644
http://www.ohiou.edu/aac
University College Courses
The AAC offers four UC courses that focus on sharpening college-level skills, all giving elective credit counting toward graduation. These courses provide valuable information that is ideal for beginning college students.
UC 106 Academic Computing Skills
1 credit focuses on:
-Activating and using Email
-Using Microsoft Office
-Researching through the Internet
-Creating your own basic webpage
Offered fall, winter and spring.
UC 110 Learning Strategies
3 credits focuses on:
-Time management, concentration and memory techniques
-Lecture and textbook note-taking
Offered fall, winter and spring
UC 112B Speed reading
2 credits focuses on:
-Increasing reading speed and vocabulary
Offered the first or second half of winter and spring quarters
Tutoring Services
Meeting with tutors can improve academic performance and develop a positive attitude! Tutors can help with short-term or long-term needs for conquering academic material. At http://www.ohiou.edu/aac students may find additional information about all of the following Tutoring Services, including employment opportunities.
Supplemental Instruction (SI)
Supplemental Instruction (SI) provides students enrolled in selected classes with free learning opportunities outside of the traditional classroom. These one-hour evening study sessions, held two to four times a week, are led by undergraduate SI Leaders who attend a class section. SI Leaders act as guides who help students share and master information as a group by reviewing lecture notes, preparing for tests and improving learning skills.
For more information, including up-too-date schedules and SI Leader employment, visit the SI website at http://www.ohiou.edu/aac/supins/.
Tutor Referral Service
The AAC provides referrals to private peer tutors in a wide range of courses. Students who meet with a private tutor establish their own schedule with the tutor and are responsible for paying the tutor directly. Requests may be submitted at the AAC or at http://www.ohiou.edu/aac/tutoring/.
Skills Tutoring
Free individual tutoring is available at the AAC in crucial basic skills. Appointments may be made at the center or at http://www.ohiou.edu/aac/tutoring/.
-Writing
Writing tutors guide students through the process of planning, drafting and editing papers assigned for any course. Drop in help is available as well.
-Study Skills and Reading
The professional AAC staff provides help with strategies for using study time efficiently, for taking lecture notes, for preparing for exams and for dealing with text book reading.
The Learning Center Computer Lab
At the Learning Center Computer Lab, students can hone their academic skills, work on class assignments, and learn more about how to use computers with the free one-on-one assistance available from trained lab assistants/tutors. The fully-networked facility is open to all OU students and includes:
-Both Windows and Macintosh computers.
-Word processing, presentation and spreadsheet software including Microsoft Word, PowerPoint, Excel and more.
-A variety of tutorial software, such as typing Tutor (keyboarding) and Focus II (career planning), in addition to math, reading, writing and science topics. -Graphic Design programs such as Adobe PageMaker and Photoshop.
-E-mail and Internet access.
-Web page creation software.
-Scanning and free printing capabilities.
Trained assistant s are always available to assist students in the use of software and hardware. Find more information about our lab features at http://www.ohiou.edu/aac/lab/.
College Adjustment Program (CAP)
The CAP Program is designed to promote academic success and college completion for all of its participating students. Serving 275 students each year from the undergraduate colleges, CAP has a twenty year record of helping students adjust to the demands of college life.
Eligibility Requirements
To be eligible, students must have earned fewer than 60 credit hours and must demonstrate the need for these academic services, through ACT or SAT scores or through high school rank. In addition students must meet at least one of the following criteria:
1. First generation college student (neither parent earned a four-year college degree).
2. Low income status, determined by federal guidelines.
3. Documented physical or learning disability. Participants must be U.S. citizens or permanent U.S. residents.
The main goal of CAP is for all participants to complete their college education. To facilitate success in reaching this goal, the CAP program offers a wide variety of services, including:
-In-depth academic advising and career planning
-Free private tutoring in most subjects
-Enrollment in skill courses
-One-on-one counseling.
-Student peer advisors for information and guidance
-Counseling for financial and personal concerns
Marjorie DeWert, Ph.D, director
021 Scott Quad
597-2703
citl@ohio.edu
The Center for Innovations in Technology for Learning (CITL), sponsors a range of workshops, colloquia, and demonstrations on the use of information technology for instruction. In addition, we can provide individual consultation on the instructional design, development, and delivery of web-based resources and multimedia tools. We have a lab facility with computer workstations for image editing, scanning, multi-media authoring and software applications for beginning, intermediate, and advanced technology users. Our staff of instructional designers can work with faculty and graduate student teaching assistants to design learner-centered environments supported by effective teaching strategies such as problem-based learning, collaborative-learning, learning communities, asynchronous discussion forums, basic mastery practice, student authorship using constructivist techniques and hyper-navigation, simulation, database search and retrieval, and interactive demonstrations, assessments, and modeling. Finally, we provide support in the design of research and evaluation on the effectiveness of technology-supported instruction.
Sherrie Gradin, Ph.D, Director
022 Scott Quad
597-1869 or 589-18573
The Center for Writing Excellence and the Writing-Across-the Curriculum Program (WAC). WAC works with faculty and teaching assistants to integrate writing into their course curricula. Writing is at the core of the college learning experience. It is also directly tied to students' abilities to read and think well. It is our job to support your work with students in these areas.
Students don't learn to write in just one place in their coursework. They need ongoing experiences with writing throughout the curriculum. As teachers we often expect students to know everything there is to know about writing before they get to us. In reality, writing is developmental and a very complex and difficult rhetorical process that needs support and attention throughout one's college career. Also, while as teachers we expect students to understand how the writing we ask them to do fits with the curriculum under study, we far too often make this almost impossible for our students by not carefully integrating the writing into the curriculum. We can help.
We provide informational workshops, training workshops, and individual consultations for teachers to bring writing central to their students' learning experiences. The topics we cover include but are not limited to writing-to-learn, creating good assignments, teaching students to revise, multiple drafting, how to incorporate peer response, handling the paper load, grading writing, rhetorical concerns, and the relationship of grammar to larger writing concerns.
Tim Vickers, Associate Director
022 Scott Quad
593-2681
Do you have questions about your role as a teacher at Ohio University? The Center for Teaching Excellence supports your instructional work at the institution and provides you with numerous programs, materials and individual assistance as you carry out your classroom duties.
The Center offers many workshops and seminars throughout the year, some directed toward teaching assistants and some open to the entire teaching staff of the university. These programs include quarterly workshops on constructing the teaching portfolio for the job market, particularly useful for graduate students who are planning on a career in higher education. Typical foci for the workshop/seminar series include: Grading and evaluating work; teaching evaluations; assessment techniques; presentation styles; cooperative learning models; problem-based learning; syllabus construction; classroom management and effective classroom discussion strategies.
In cooperation with the Centers for Writing Excellence and Innovations in Technology for Learning, CTE offers programs under the umbrella of the Project for Curricular Innovation. These workshop series, also publicized on the Web site and through e-mail subscription, bring together writing, technology and pedagogy in comprehensive sessions that provide participants with an integrated model for creating the active/deep learning classroom.
In addition to formal programs, much of the Center's work consists of individual consultations designed to provide support and assistance with specific teaching-related concerns. For example, you can arrange to have your class videotaped; you may view this on your own or with a consultant, in order to receive feedback and suggestions. You may also request a mid-quarter small group assessment. A consultant will meet with your class and ask them to talk about their experiences in your class. Following this data collection process, the consultant will sit down with you and look at ways of revising your syllabus to enhance the class experience for your students.
CTE maintains resource materials on a number of different teaching subjects and will help you obtain materials on topics of interest.
The Center was created to strengthen the teaching culture at Ohio University through sharing of best practices among its faculty and instructional staff. Please feel free to contact us with any of your teaching questions and concerns. We provide a confidential service designed to assist you in the very demanding and difficult work of teaching.